Article 1. Data Controller

CHOUKE SKINCARE SRL

BE 1035.328.906 Rue Augustin Delporte 48, 1050 Ixelles – Belgium

Email: hello.chouke@gmail.com

Article 2. Data Collected

 We may collect:

· first and last name,

· email address,

· phone number,

· postal address,

· purchase history,

· skincare preferences,

· browsing data,

· IP address,

· participation in forms and testing campaigns.

Article 3. Purposes of Processing

The data is used to:

· process orders,

· manage deliveries,

· provide customer service,

· send newsletters,

· improve user experience,

· measure marketing performance,

· prevent fraud.

Article 4. Cookies

The Site uses technical, analytical, and marketing cookies.

We specifically use:

· Google Analytics,

· Meta Pixel,

· TikTok Pixel,

· similar statistical and advertising tools.

The Client can accept, refuse, or customise cookies via the dedicated banner.

Article 5. Data Sharing

Data may be shared with:

· Odoo,

· payment providers,

· carriers,

· email tools,

· analytical and advertising partners.

We never sell personal data.

Article 6. Retention period

Data is retained for the following periods: customer and order data: 10 years (legal accounting obligation); marketing and newsletter data: 3 years after the last active contact; browsing data and cookies: a maximum of 13 months.

Article 7. Your rights

In accordance with the GDPR, you have:

· a right of access,

· a right to rectification,

· a right to erasure,

· a right to object,

· a right to restriction,

· a right to data portability,

· a right to withdraw consent.

To exercise your rights: hello.chouke@gmail.com

Article 8. Competent authority

You can file a complaint with the Belgian Data Protection Authority.

Article 9. Protection of minors

The site is not intended for minors under 16 years of age without parental consent.

Article 10. Security

We implement technical and organisational measures to protect personal data.

Article 1. What is a cookie?

A cookie is a small text file stored on your device when you visit the Site.

Article 2. Types of cookies used

Essential cookies

Allow the Site to function properly.

Analytical cookies

Allow for measuring traffic and improving the user experience.

Marketing cookies

Allow for offering personalised content and advertisements.

Article 3. Cookie management

The Client can accept, refuse or customise cookies via the cookie banner displayed on their first visit.

The Client can also modify their preferences via their browser settings.